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 ( Last updated: August, 2007)

2Point FAXserve is designed to work with many different fax hardware devices.  2Point recommends and fully supports intelligent fax boards from manufactures such as Cantata, the makers of the Brooktrout line of fax boards as well as other hardware solutions.  Class 2/2.0 modems are also supported for the purpose of evaluating 2Point FAXserve software. If fax communication is mission critical to your business, you should plan on using an Intelligent Fax Board from the list below.

While we do not develop the drivers for the hardware below, 2Point does make drivers available for download from our website as well as on our media for your convenience only. Updated versions can be made available from time to time so it is a good idea to check with the appropriate manufacturer to see if you have the latest version. You should always use a trained and qualified installer who is familiar with the hardware being installed who can ensure a proper hardware installation when using 2Point FAXserve. Hardware properly installed and connected to the phone equipment and with the correct drivers will enable a smooth installation and deployment of the FAXserve software in your network.

2Point FAXserve Certified Device List:

Intelligent Fax Boards - Analog Solutions

Intelligent Fax Boards - Digital ISDN Solutions

Intelligent Fax Boards - Digital T1/E1 Solutions

Multi-port Serial I/O Cards - Used with Class 2/2.0 Modems

Important: Tech-note on low-end fax devices such as class 2/2.0 modems

Multi-port Class 2/2.0 Modem Cards

Important: Tech-note on low-end fax devices such as class 2/2.0 modems

Class 2/2.0 Modems

Important: Tech-note on low-end fax devices such as class 2/2.0 modems

Legacy Devices

 

 
Messenger Series
Messenger Suite
FAXserve
VOICEserve
MOBILEserve
Options
Other Products
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Datasheet
Product Docs
Certified Device List
Inbound Routing
Healthcare Market
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Accounting Market
 

 

2Point Messenger Series FAXserve Certified Device List:

 

Intelligent Fax Boards - Analog Solutions

Top of Page


INTELLIGENT FAX BOARDS - ANALOG

All Field and Lab Tested

BROOKTROUT TECHNOLOGY
Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600

MODEL

LINE CONFIGURATION

DID

DTMF

TR114 uP2C (PCI)

1 LoopStart, 1 DID

X

X

TR114 uP2D (PCI)

2 DID

X

X

TR114 u P4C (PCI)

2 LoopStart, 2 DID

X

X

TR114 uP4D (PCI)

4 DID

X

X

TR114 uP2L (PCI)

2 Analog

 

X

TR114 uP4L (PCI)

4 Analog

 

X

TruFax 100 (PCI)

1 Analog

 

  X

TruFax 200 (PCI)

2 Analog

 

X

Trufax 100-R PCI 1 Channel Loop Start; Half Size Universal PCI   X
Trufax 100-R PCI UK 1 Channel Loop Start; Half Size Universal PCI for the UK   X
TruFax Full Size 100-R Europe 1 Channel Loop Start; Universal PCI   X
TruFax Full Size 100-R UK 1 Channel Loop Start; Universal PCI   X
Trufax 200-R PCI 2 Channel Loop Start; Half Size Universal PCI   X
Trufax 200-R PCI UK 2 Channel Loop Start; Half Size Universal PCI for the UK   X
TruFax Full Size 200-R Europe 2 Channel Loop Start; Universal PCI   X
TruFax Full Size 200-R UK 2 Channel Loop Start; Universal PCI   X
TR1034+P2-2L 2 Analog   X
TR1034+P4-4L 4 Analog   X
TR1034+P8-8L 8 Analog   X
TR1034+uP2C-R   1 Channel Loop Start / 1 Channel DID; Universal PCI X X
TR1034+uP2D-R 2 Channel DID; Universal PCI  X X
TR1034+uP4C-R  2 Channel Loop Start / 2 Channel DID; Universal PCI X X
TR1034+uP4D-R 4 Channel DID; Universal PCI  X X
TR1034+P2-2L-R   2 Channel Analog; V.34: Universal PCI - RoHS compliant   X
TR1034+P2-2L-R UK   2 Channel Analog; V.34: Universal PCI- approval label for UK  - RoHS compliant   X
TR1034+P2-2L-R ZA/NZ/HK/SG   2 Channel Analog; V.34: Universal PCI with approval labels for South Africa, New Zealand Hong Kong and Singapore - RoHS compliant   X
TR1034+P4-4L-R   4 Channel Analog; V.34: Universal PCI - RoHS compliant   X
TR1034+P4-4L-R UK   4 Channel Analog; V.34: Universal PCI- approval label for UK - RoHS compliant   X
TR1034+P4-4L-R ZA/NZ/HK/SG/ID   4 Channel Analog; V.34: Universal PCI with approval labels for South Africa, New Zealand  Hong Kong, Singapore and Indonesia - RoHS compliant   X
TR1034+P8-8L-R   8 Channel Analog; V.34: Universal PCI - RoHS compliant   X
TR1034+P8-8L-R UK   8 Channel Analog; V.34: Universal PCI- approval label for UK - RoHS compliant   X
TR1034+P8-8L-R  ZA/NZ/HK   8 Channel Analog; V.34: Universal PCI with approval labels for South Africa, New Zealand, and Hong Kong - RoHS compliant   X

 

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INTELLIGENT FAX BOARDS - ANALOG
All Field and Lab Tested

DIALOGIC an Intel Company
Intel's Partner Information
http://www.dialogic.com/
US Support 1-973-993-1443

MODEL

LINE CONFIGURATION

DID

DTMF

Cpi/200 (ISA)

2 Analog

 

X

Cpi/400 (ISA)

4 Analog

               X

Cpi/400 (PCI)

4 Analog

               X

CP4/LSI (ISA)

4 Analog

 

X

CP4/LSI Series II (ISA)

4 Analog

 

X

CPD/220 (ISA)

2 Analog, 2 DID

X

X

Xpi (ISA)

1 Analog

 

X

Xpi/200 (ISA)

2 Analog

 

X

 

 

Intelligent Fax Boards - Digital ISDN Solutions

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INTELLIGENT FAX BOARDS - DIGITAL ISDN
All Field and Lab Tested

BROOKTROUT TECHNOLOGY
Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600

MODEL

ISDN TYPE

LINE CONFIGURATION

Point to
Multipoint

Point to Point

TR114 P2B (PCI)

BRI

EDSS1

X

X

TR114 P4B (PCI)

BRI

EDSS1

X

X

TR114 I2B (ISA)

BRI

EDSS1

X

X

TR114 I4B (ISA) BRI EDSS1 X X
TruFax 200 BRI (2B+D) BRI 2 channel, EDSS1 X X
TruFax 400 BRI (2B+D) BRI 4 channel, EDSS1 X X
TruFax 200-R BRI (2B+D) BRI 2 Channel, Single Euro BRI X X
TruFax 250-R  BRI (2B+D) BRI 2 Channel, Single Euro BRI w/ MMR & ECM X X
TruFax 400-R  BRI (4B+2D) BRI 4 Channel, Dual Euro BRI X X
TruFax 450-R BRI (4B+2D) BRI 4 Channel, Dual Euro BRI w/ MMR & ECM X X
TR1034+P2-1B BRI 2 channel, EDSS1 X X
TR1034+P4-2B BRI 4 channel, EDSS1 X X
TR1034+P2-1B-R BRI   2 Channel, Single Euro BRI; V.34: Universal PCI - RoHS compliant X  X
TR1034+P2-1B-R ZA/NZ BRI 2 Channel, Single Euro BRI; V.34: Universal PCI with approval labels for South Africa and New Zealand - RoHS compliant  X  X
TR1034+P4-2B-R BRI   4 Channel, Dual Euro BRI; V.34: Universal PCI - RoHS compliant X  X
TR1034+P4-2B-R ZA/NZ BRI   4 Channel, Dual Euro BRI; V.34: Universal PCI with approval labels for South Africa and New Zealand - RoHS compliant X  X

Top of Page

INTELLIGENT FAX BOARDS - DIGITAL ISDN
All Field and Lab Tested
Supports Point to Point and Point to Multi Point
 

EICON NETWORKS
Eicon Networks Partner Information
http://www.eicon.com/
Eicon Networks Product Support Page: http://www.eicon.com/support/helpweb/

MODEL

ISDN TYPE

LINE CONFIGURATON

CAPI

DID DTMF POINT to MULTIPOINT POINT to POINT

Diva Server BRI-2M 

BRI

ISDN

X

X X

X

X

Diva Server 4BRI-2M

BRI

ISDN

X

X X

X

X

Diva Server Voice 4BRI

BRI

ISDN

X

X X

X

X

 

 

Top of Page

INTELLIGENT FAX BOARDS - DIGITAL ISDN
All Field and Lab Tested

DIALOGIC an Intel Company
Intel's Partner Information
http://www.dialogic.com/
US Support 1-973-993-1443

MODEL

ISDN TYPE

SDN PROTOCOL

POINT to MULTI POINT

POINT to POINT

CPI200 (BRI-ISDN)

BRI

EDSS1,VN4

X

X

 


Top of Page

INTELLIGENT FAX BOARDS - DIGITAL ISDN

All Field and Lab Tested

Ascom...thinks ahead

ASCOM TELECOM
http://www.ascom-telecom.co.uk/fax&telex
United Kingdom Support 44 29 20 500 700

MODEL

ISDN PROTOCOL

CAPI

POINT to MULTIPOINT

POINT to POINT

Digitial Fax Router - DFR

EDSS1, VN4

X

X

X


 

Top of Page

INTELLIGENT FAX BOARDS - DIGITAL ISDN
All Field and Lab Tested

AVM COMPUTERSYSTEME VERTRIEBS GmbH &Co.
http://www.avm.de/english/ (English language web site)
http://www.avm.de/ (German language web site)
German Support Number 49 30 39 97 60
US Support Number 1-415-464-4700

MODEL

ISDN PROTOCOL

CAPI

POINT to POINT

POINT to MULTIPOINT

B1

EDSS1, ITR6, VN4

X

X

X

B1-PCI

EDSS1, 1TR6

X

X

X

C4

EDSS1

X

X

X


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INTELLIGENT FAX BOARDS - DIGITAL ISDN
All Field and Lab Tested

BINTEC COMMUNICATIONS
http://www.bintec.de/
German Support Number 49 91 19 67 30

MODEL

ISDN TYPE

LINE PROTOCOL

CAPI

POINT to POINT

POINT to MULTIPOINT

Bianca BRI

BRI

EDSS1, 1TR6

X

X

X

Bianca BRI

BRI

EDSS1

X

X

X

Bianca BRI

BRI

EDSS1, ITR6

X

X

X

Bianca/Brick XS

BRI

EDSS1

X

X

X

Bianca/Brick XM (eBRI)

BRI

EDSS1

X

X

X

V!CAS

BRI

EDSS1

X

X

X


 

 

Intelligent Fax Boards - Digital T1/E1 Solutions

Top of Page

INTELLIGENT FAX BOARDS - DIGITAL T1/E1
All Field and Lab Tested

BROOKTROUT TECHNOLOGY
Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600

MODEL

LINE CONFIGURATION

DID

TR114 P2V (PCI)

T1

X

TR114 P4V (PCI)

T1

X

TR114 P8V (PCI)

T1

X

TR114 P8V-T1 (PCI)

T1

X

TR114 P16V (PCI)

T1

X

TR1034+P4H-T1-0N 4 channel, T1 X
TR1034+P8H-T1-0N 8 channel, T1 X
TR1034+P16H-T1-0N 16 channel, T1 X
TR1034+P24H-T1-0N 24 channel, T1 X
TR1034+P8H-E1-0N 8 channel, E1 X
TR1034+P10H-E1-0N 10 channel, E1 X
TR1034+P16H-E1-0N 16 channel, E1 X
TR1034+P20H-E1-0N 20 channel, E1 X
TR1034+P30H-E1-0N 30 channel, E1 X
TR1034+P4H-T1-1N - R 4 Channel Fractional T1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P8H-T1-1N-R 8 Channel Fractional T1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P16H-T1-1 N-R 16 Channel Fractional T1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P24H-T1-1N-R 24 Channel Fractional T1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P4H-E1-1N- 4 Channel Fractional E1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P8H-E1-1N-R   8 Channel Fractional E1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P10H-E1-1N-R   10 Channel Fractional E1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P16H-E1-1N-R  16 Channel Fractional E1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P20H-E1-1N-R   20 Channel Fractional E1; (V.34); Universal PCI; H.100.  - RoHS compliant X
TR1034+P30H-E1-1N-R   30 Channel Fractional E1; (V.34); Universal PCI; H.100.  - RoHS compliant X
     

INTELLIGENT FAX BOARDS - DIGITAL T1
**Interface Card for T1
All Field and Lab Tested

BROOKTROUT TECHNOLOGY
Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600

MODEL

LINE CONFIGURATION

TRNIC +P24T (PCI)

T1

TRNIC +I24T (ISA)

T1

TR114 I8V-T1 (T1 interface with 8 MVIP channels) ISA

T1


Top of Page

INTELLIGENT FAX BOARDS - DIGITAL T1/E1
All Field and Lab Tested
Supports Point to Point and Point to Multi Point
 

EICON NETWORKS
Eicon Networks Partner Information
http://www.eicon.com/
Eicon Networks Product Support Page: http://www.eicon.com/support/helpweb/

MODEL

ISDN TYPE

LINE CONFIGURATION

CAPI

DID

DTMF

Diva Server T1/PRI - 4M 

PRI

T1

X

X

X

Diva Server Voice T1/PRI 4M

PRI

T1

X

X

X

Diva Server T1/PRI - 8M 

PRI

T1

X

X

X

Diva Server Voice T1/PRI - 8M

PRI

T1

X

X

X

Diva Server PRI/T1 - 24

PRI

T1

X

X

X

Diva Server PRI/E1 - 30 PRI E1 X X X
Diva Server Voice PRI/T1 - 24 PRI T1 X X X

Diva Server Voice PR1/E1 - 30

PRI

E1

X

X

X


Top of Page

INTELLIGENT FAX BOARDS - Digital T1
All Field and Lab Tested

DIALOGIC an Intel Company
Intel's Partner Information
http://www.dialogic.com/
US Support 1-973-993-1443

MODEL

LINE TYPE

TREA24T

T1


Top of Page

INTELLIGENT FAX BOARD - DIGITAL T1
All field and Lab Tested

DIGI INTERNATIONAL
Digi International's Partner Information
http://www.digi.com/
US Support 1-952-912-3456

MODEL

LINE CONFIGURATION

DID

DataFire RAS 24/48

T1

X

 

 

Multi-port Serial I/O Cards - Used with Class 2/2.0 Modems


Top of Page

MULTIPORT SERIAL CARDS
All field and Lab Tested

DIGI INTERNATIONAL
Digi International's Partner Information
http://www.digi.com/
US Support 1-952-912-3456

MODEL

AccelePort 2r 920 ISA

AccelePort 2r 920 PCI

AccelePort 4r 920 ISA

AccelePort 4r 920 PCI

AccelePort 8r 920 ISA

AccelePort 8r 920 PCI

AccelePort 2e ISA

AccelePort 4e ISA

AccelePort 8e ISA

AccelePort Xem PCI

AccelePort 8em ISA

AccelePort 8em PCI DB25

AccelePort 8em PCI RJ45

AccelePort 16em ISA

AccelePort 16em PCI DB25

AccelePort 16em PCI RJ45

AccelePort 32em ISA

 

 

Multi-port Class 2/2.0 Modem Cards

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MULTIPORT MODEM CARDS
All field and Lab Tested

DIGI INTERNATIONAL
Digi International's Partner Information
http://www.digi.com/
US Support 1-952-912-3456

MODEL

AccelePort RAS 4

AccelePort RAS 8


Top of Page

CLASS 2 MODEMS, MULTI-MODEM
MULTI-PORT SERIAL BOARD
All Field and Lab Tested

Comtrol: The Enterprise Connection

COMTROL
Comtrol's Partner Information
http://www.comtrol.com/
US Support 1-763-494-4100

DEVICE

MODEL

Comtrol 4 Port

Rocket Modem 4 Port ISA

Comtrol 8 Port

Rocket Modem 8 Port ISA

Comtrol 4 Port

RocketModem II 4 PCI

Comtrol 6 Port

RocketModem II 6 PCI

Comtrol 4 Port

RocketPort Quadcable

Comtrol 4 Port

RocketPort 4 ISA

Comtrol 4 Port

RocketPort 4 PCI

Comtrol 8 Port

RocketPort Octacable

Comtrol 8 Port

RocketPort 8 ISA

Comtrol 8 Port

RocketPort 8 PCI

Comtrol 16 Port

RocketPort 16

Comtrol 32 Port

RocketPort 32


Top of Page

MULTI-PORT MODEMS
All Field and Lab Tested

MAINPINE
MAINPINE's Partnership Page
http://www.mainpine.com/
European Support 44 (0) 1373 830888 / 830768

DEVICE

MODEL

RockForce 2000 2 Ports

MultiLine w/2 ports V.34 FAX

RockForce 2000 4 port

MultiLine w/4 ports V.34 FAX


Top of Page

MULTI-PORT MODEMS
All Field and Lab Tested

NETCOMM
http://www.netcomm.com.au/
Australian Support 612 9424 2070

DEVICE

MODEL

NetComm/Banksia iNTRA 4 PCI

MultiLine w/4 ports V.34 FAX

NetComm/Banksia iNTRA 8 PCI

MultiLine w/4 ports V.34 FAX


Top of Page

MULTI-PORT MODEMS
All Field and Lab Tested

Perle Systems

PERLE
http://www.perle.com/
Support Number 905 475 6070

DEVICE

MODEL

Perle PCI ?RAS 4

MultiLine w/4 V.34 FAX

Perle PCI ?RAS 8

MultiLine w/8 V.34 FAX


Top of Page

Multi-Line Modems/Rack Mount Systems
All Field and Lab Tested

MultiTech Systems
http://www.multech.com/
Support Number 1 800 972 2493

MODEL

ISI3334/8

ISI2834/4 (4 modems)

ISI2834/4a (8 modems)

MT2834MR (Rack mount)


Top of Page

Multi-Line Modems/Rack Mount Systems
All Field and Lab Tested

U. S. Robotics
http://www.usr.com/
US Support 1 888 904 2243

MODEL

Total Control MP/8

Total Control MP/16


Class 2/2.0 Modems:

Top of Page

CLASS 2.0 MODEM, EXTERNAL
All Field and Lab Tested

CXR TELCOM
http://www.cxr.com/
European Support Number 331 42 31 40 7

MODEL

AJ6413


Top of Page

CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

Sonicblue
http://www.diamondmm.com/
US Support 1-541-967-2450

MODEL

SupraExpress56e (external)


Top of Page

CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

Maxtech Corporation

GVC/MaxTech
http://www.maxtech.com/
US Support 1-562-926-0747

MODEL

SF-1156V/R21


Top of Page

CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

Multitech
http://www.multitech.com/
US Support 1 800-972-2439

MODEL

The MT56000 ZDX, MT2834 ZDX, and MT2834 ZDXb must be used in conjunction with Multi.scp to eliminate phase errors, Please contact technical support at +1 (510) 266-6623 for details.

 

Top of Page


CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

US Robotics
http://www.usr.com/
US Support 1 888 904 2243

Although the USRobotics modems passed certification, a small number of customers have reported various communication problems with some specific models of fax machines on the market. In some cases it has been reported that the success rate is less then 70%

MODEL

Courier V.Everything (external)

Courier I-ModemISDN

Sportster 56K Voice Modem (external)

Sportster Flash 56000

UST Courier V. Everything (external)

56k Voice Faxmodem Pro (model # 5605) (external) Tested only using RS232 port, not USB port.

Courier V.Everything 56k Analog Corporate Modem (Model # 2806) (external)


Top of Page

LEGACY DEVICES

INTELLIGENT FAX BOARDS 

All Field and Lab Tested

BROOKTROUT TECHNOLOGY
Brooktrout's Partner Information
http://www.brooktrout.com/
U.S. Support 1-781-433-9600
LEGACY - THE HARDWARE IS NO LONGER AVAILABLE

MODEL

LINE CONFIGURATION

DID

DTMF

TR114 I2L (ISA)

2 Analog

 

X

TR114 I4L (ISA)

4 Analog

 

X

TR114 I2C (ISA)

1 Analog, 1 DID

X

X

TR114 I4C (ISA)

2 Analog, 2 DID

X

X

TR114 I2D (ISA)

2 DID

X

X

TR114 I4D (ISA)

4 DID

X

X

TruFax 100 (ISA)

2 Analog

  X

TruFax 200 (ISA)

2 Analog

  X

TR114 I2P (ISA)

T1

X

 

TR114 I4P (ISA)

T1

X

 

TR114 I8P (ISA)

T1

X

 

TR114 I2V (ISA)

T1

X

 

TR114 I4V (ISA)

T1

X

 

TR114 I8V (ISA)

T1

X

 

TR114 I12V (ISA)

T1

X

 

TR114 I16V (ISA)

T1

X

 

TR114 I8V+T1 (ISA)

T1

X

 

Top of Page

CLASS 2.0 MODEMS, EXTERNAL
All Field and Lab Tested

 ( Last updated: April, 2004)

2Point FAXserve Certified Device List:

Intelligent Fax Boards - Analog Solutions

Intelligent Fax Boards - Digital ISDN Solutions

Intelligent Fax Boards - Digital T1/E1 Solutions

Multi-port Serial I/O Cards - Used with Class 2/2.0 Modems

Important: See tech-note on low-end fax devices such as class 2/2.0 modems

Multi-port Class 2/2.0 Modem Cards

Important: See tech-note on low-end fax devices such as class 2/2.0 modems

Class 2/2.0 Modems

Important: See tech-note on low-end fax devices such as class 2/2.0 modems

Legacy Devices

 

 

 

 

LEGACY ?THE HARDWARE IS NO LONGER AVAILABLE

MANUFACTURER

MODEL

Diamond Multimedia

SupraFAXModem 288

Diamond Multimedia

SupraSonic 336V+

Elsa

Microlink 33.6 TQV

Hayes

Optima 33600 Model 5345 (external)

Hayes

Accura 336 V.34 + FAX + Voice

MultiTech

MT1932ZDX

MultiTech

MT2834PCS2

NewLink

MICRO speedy Modem Fax V34

USRobotics

Sportster 33.6 (external) Although the USRobotics Sportster modems passed certification, a small number of customers have reported various communication problems with some specific models of fax machines on the market.

Zoom Telephonics

VFX V.32Bis Model 361

ZyXel

Elite 2864

ZyXel

U-1496E

ZyXel

U-336S


Top of Page

Multi-Line Modems/Rack Mount Systems
All Field and Lab Tested

LEGACY ?THE HARDWARE IS NO LONGER AVAILABLE


MANUFACTURER

MODEL

Zoom Telephonics

MultiLine with 4 14.4 Voice/FaxModems

Zoom Telephonics

MultiLine with 4 V.34 FaxModems

Zoom Telephonics

MultiLine 4 -14.4 modules and 4 -V.34 modules

Zoom Telephonics

MultiLine w/8 14.4 voice/FaxModems

Zoom Telephonics

MultiLine w/8 V.34 Fax Modems

 

NOTES

The products listed have either been tested by 2Point in our Quality Assurance lab or in customer sites. 2Point does not guarantee 100% compatibility due to driver updates or changes and software revisions. 2Point will do it's best to resolve any compatibility issues between 2Point Messenger software and third party hardware in a timely manner.

Legacy devices may not function correctly due to lack updates from the hardware manufacturer or lack of driver for newer operating systems.

 

Class 2/2.0 Modems vs Intelligent Fax Boards

 

A myth exists that all fax boards and fax modems are essentially the same. If they all send and receive at relatively the same speed, then all fax phone bills are the same and what else could matter? But fax technology can be surprising: for example, intelligent fax boards can send at 2 to 3 times the speed of most Class 1 and 2 modems. To add to this, even by sending at the same speed of 14.4 Kbps, Class 1 and 2 fax modems typically triple page transmission time compared to intelligent fax board throughput!

Three distinct types of fax cards exist: Class 1 fax modems, Class 2 fax modems, and intelligent fax boards, and each provides substantially different levels of performance. In the mid-volume (approximately, 70 four page faxes) scenario presented in this white paper, intelligent fax boards are shown to reduce life-of-system fax phone bills by as much as $5,900 over Class 1 and 2 modems. The reasons why intelligent fax boards provide superior performance may be obscure—including Modified Modified Read compression, signal-to-noise ratios, critical timing issues, call progress capabilities and bit-stuffing, which will be explained later—but they are no less real to the bottom line for being esoteric.

This paper explains how fax boards differ, how those differences play out according to fax phone call elements and installed base capabilities, and why intelligent fax boards are a superior choice for virtually all but the very lowest-volume computer fax applications. The paper also provides a checklist of items to consider when purchasing intelligent fax boards.

Read the white paper here (Courtesy of Cantata Technology)

Copyright © 2008 2Point Communications, Inc. All rights reserved.
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